Fast, Easy, and Light on IT
Verify and Incent run in a SaaS environment. Data is collected in the store and the system automatically renders an answer. IT is not involved in the daily operation or support.
Deployment occurs via point-of-sale (POS) integration or stand alone terminal. The typical process is to perform a pilot using Verifone Vx520 terminals and utilize the subsequent post-pilot data analysis to provide the information necessary to make a roll-out deployment decision.
Our solutions are integrated to a wide variety of point-of-sales systems, including commercially available packages and in-house developed/maintained systems.
Return authorization services may require you to collect consumer information from a government-issued ID. These IDs are encoded with either a magnetic stripe, which can be swiped through a mag strip reader on the POS or terminal device, or a 2-D barcode which can be scanned using devices from E-Seek, Zebra (Symbol), and Honeywell (Metrologic). Data can also be entered manually.
Connectivity is ideally established as a broadband transmission over the IP network or through a dedicated line. However, any reliable communication system can be used, including telephone networks or other custom communications solutions. To ensure that customer privacy is protected, transmissions should be encrypted.
Buy online return in store (BORIS) is understandably very popular with consumers who live or work near physical stores. Other customers prefer to ship back their returns to the DC. Whatever way you support direct channel returns, we can help. Integration options are available in these cross-channel scenarios.
Are you interested in authorizing returns in both store and direct channels? Choose the right deployment option for your business model and consumer focus.