Carrie Cassidy, Director, Marketing, Appriss Retail

14 Things the Pandemic Taught Us to Prepare for Holiday 2020 Success

Holiday 2020 shopping will bring big crowds, short tempers, and long retail hours. What have we learned about store operations and loss prevention in the past nine months to help keep spirits and revenues high? Here is a list of 14 things the pandemic taught us to prepare for holiday 2020 success.

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Appriss Retail Named a Leader by RIS News

The RIS News LeaderBoard is one of the retail industry’s most prestigious benchmark reports – ranking retail technology companies on customer satisfaction, performance, and value. Appriss Retail ranked as one of the top solution providers in 22 of 51 categories.

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It’s Time to Refresh Your Perspective

You have probably asked a vendor to explain how to use a solution feature. When was the last time you called customer service for a new perspective, a fresh approach to your process? Many clients call on Appriss Retail Client Services and technical sales engineers for a different perspective on how...

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How Retailers Moved from Rules to Artificial Intelligence

Artificial Intelligence (AI) is a broad category that includes several different types of analysis or methods of creating a system in which the program makes a decision based on the available information. Self driving cars are a glamorous example of a system that collects data from its environment,...

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What Is the Optimal Retail Return Rate?

Accepting retail returns began as a marketing technique. The objective, then and now, is to give the consumer the confidence to trade that hard-earned paycheck for something new. A trustworthy retailer, the reasoning goes, stands behind the quality of its merchandise. By building the confidence to...

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What Kinds of Employee Fraud Does AI Catch?

Employee theft and fraud in the retail industry has been well-documented for decades. The most recent National Retail Security Survey (NRSS) from the National Retail Federation places the 2018 cost employee fraud at $1,203.16 on average with a median of $700.  Technology solutions make it easier...

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