Carrie Cassidy, Director, Marketing, Appriss Retail

How Retailers Moved from Rules to Artificial Intelligence

Artificial Intelligence (AI) is a broad category that includes several different types of analysis or methods of creating a system in which the program makes a decision based on the available information. Self driving cars are a glamorous example of a system that collects data from its environment,...

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What Is the Optimal Retail Return Rate?

Accepting retail returns began as a marketing technique. The objective, then and now, is to give the consumer the confidence to trade that hard-earned paycheck for something new. A trustworthy retailer, the reasoning goes, stands behind the quality of its merchandise. By building the confidence to...

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What Kinds of Employee Fraud Does AI Catch?

Employee theft and fraud in the retail industry has been well-documented for decades. The most recent National Retail Security Survey (NRSS) from the National Retail Federation places the 2018 cost employee fraud at $1,203.16 on average with a median of $700.  Technology solutions make it easier...

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