by lnienaber | Sep 15, 2025
Deep Dive: How to Tackle Return Fraud — Without Losing Customers Listen to the Podcast In a bonus episode of Retail Remix, guest host Adam Blair (Retail TouchPoints), supported by Pedro Ramos and Vishal Patel (Appriss Retail), explores how retailers can reduce return...
by lnienaber | Feb 4, 2025
Plugging the $19 Billion Leak on Profitability: Omnichannel Return Fraud Retailers and consumers live in an omnichannel world, and it’s making it easier for abusers and fraudsters to steal. The cost of the abuse is rising: Returns and claims cost retailers $103...
by lnienaber | Sep 30, 2024
AI for Retail Returns: Protect Customer Relationships, Drive Down Fraud and Abuse Our webinar with Retail Dive, “AI for Retail Returns: Protect Customer Relationships, Drive Down Fraud and Abuse,” is available to watch on-demand! Why You Should Watch: 97%...
by Stephen May | Jun 11, 2024
There’s No “Friendly Fraud” – Using AI to Address Claim/Return Fraud & Abuse Join Pedro Ramos, chief revenue officer at Appriss Retail, in an insightful presentation about how retailers are leveraging AI to tackle the growing threat of retail...
by Stephen May | Feb 9, 2024
Give Each Customer the Experience They Deserve! Return fraud and abuse has been growing for years and now retailers are dealing with “friendly fraud” and outright fraud and abuse in their claims and appeasement areas. Simple rule-based controls don’t take into...
