2019 Appriss Retail User Conference


Event Registration and Hotel Reservations

We welcome our customers to register for the Appriss Retail User Conference. The event will be held at the Sheraton Gunter Hotel, 205 East Houston Street, San Antonio, Texas, USA, just steps from the River Walk district.

The conference itself is free of charge. Your registration includes all seminars, scheduled meals and breaks, welcome reception, and a dinner event on the River Walk. Scroll down the page for more information.


Event registration closes January 24, 2019.


Monday, February 25:

16:30-19:30 Registration, Magnolia Ballroom

18:00-19:30 Welcome Cocktail Reception, Magnolia Ballroom/Gunter Terrace

Tuesday, February 26:

07:30-17:00 Registration, Crystal Ballroom Foyer

08:00-09:00 Breakfast buffet available, Robert Johnson Ballroom

09:15-10:00 Welcome and Introduction from Appriss Retail President Krishnan Sastry and Vice President Client Services Corey Adams

10:15-11:00 “When High Return Volume and High Service Are the Norm” Marc Patrouch, Advance Auto Parts

11:15-12:00 “Product Roadmap” SVP Products Nathan Smith/VP Marketing Tom Rittman, Appriss Retail

12:00 -13:00 Lunch, Robert Johnson Ballroom

13:15 – 14:00 “How Secure 5 Changed Our Shrink” Karen Walls, Ollie’s Bargain Outlet

14:15 – 15:30 Breakout Sessions, Crystal and Bluebonnet Ballrooms

15:45 – 16:30 “The Ecommerce Connection” Jake Gillette, Dick’s Sporting Goods

16:30 – 17:00 “New AI and Inventory Functions in Secure” Sr. Dir. Technical Sales Shannon Stilwell, Appriss Retail

18:30 Meet in the lobby to walk to Saltgrass Steakhouse, 502 River Walk St.

19:00-21:00 Cocktails and sit-down dinner at Saltgrass Steakhouse

21:00-? Return to the hotel or enjoy the River Walk entertainment area

Wednesday, February 27:

08:00-09:00 Breakfast buffet available, Robert Johnson Ballroom

09:15-10:00 “Satisfying Customers and Controlling Shrink with Verify” Jennifer Kajzer, Michaels

10:30 – 11:15 “Breaking New Ground” Chief Data Scientist David Speights, PhD, Appriss

11:30 – 12:15 “Signed, Sealed, and Delivered with Secure” Jason Smith, Hallmark

12:15 – 13:15 Lunch, Robert Johnson Ballroom

13:30 – 15:00 Breakout Session, Crystal and Bluebonnet Ballrooms

15:00 – 15:45 “GDPR Implications for Appriss Retail Solutions” VP Security and Compliance Ray Kelly, Appriss Retail

15:45-16:15 Closing comments and leave for the airport

All presentations are in the Crystal/Yellow Rose Ballroom unless otherwise indicated.

All events except for meals are on the second floor.

Schedule subject to change without notice.


Download Agenda

appriss retail 2019 user conference

Register your team today!

Please click here to register. If you need to register additional attendees, please refresh this page and submit the form again. If you experience any issues, please email Leslie Nienaber or call (216) 903-4912.

appriss retail user conference, sheraton gunter hotel

Reserve Your Hotel Room

You can feel the history in this hotel that was built in 1909. It artfully blends the beauty of the past with modern conveniences. Appriss Retail reserved a block of cozy, recently-redecorated rooms in the event hotel, the Sheraton Gunter (a Marriott/Starwood Preferred Guest hotel). The room block closes January 24, 2019. The Appriss Retail discounted rate is $159 per night with no resort fee and a 50 percent discount on valet parking. You won’t see a better deal on any travel site. Use the button below to reserve your room. If you must reserve through a travel agent, ask them to contact the hotel directly and mention the Appriss Retail User Conference.

Reserve Hotel Room

Benefits of Staying at the Classic Sheraton Gunter Hotel

  • Convenient to meetings and after-hours networking events
  • Charming ambiance and cozy guest rooms dating from 1909 and updated with modern conveniences
  • Onsite speakeasy and jazz club, comfortable café, and period barbershop offering straight razor shaves
  • Located in San Antonio’s celebrated River Walk entertainment district and a five-minute ride from the Alamo war memorial
  • Discounted room rate and valet parking


riverwalk san antonio alamo
san antonio alamo with foliage

Extend Your Stay


San Antonio offers several additional entertainment and historic options to enjoy if you extend your stay.

  • Arrive early and attend the annual Stock Show and Rodeo February 7-24.
  • Take a tour on a Go Rio riverboat or use their water taxi service (fares required).
  • Visit the Alamo war memorial from 1836 just .3 miles from the hotel. The grounds are open for self-guided tours until 5:00 PM daily.
  • Go beyond the Alamo and explore Spanish mission architecture and history with a guided tour of the San Antonio Mission Trail.
  • The Texas Ranger Museum, honoring the protectors of settlers in Texas, is just a couple of blocks down the street from the Gunter Hotel.
  • Many locations claim to be haunted; take a ghost tour and watch for specters.
  • Enjoy a day at an amusement park: Six Flags Fiesta Texas is open weekends in February.

Share Your Experience

Your peers from Advance Auto Parts, Dick’s Sporting Goods, Hallmark, Ollie’s, and Michaels are already scheduled to speak. You could join them. These short talks are the number one reason people attend this conference. Why not share your tips, techniques, cases, or management insights in a 15-30 minute presentation followed by a Q&A session? Contact your client services representative for details.