retail fraud

Discover findings about consumer returns in the retail industry in 2023. Find out how retailers are tackling retail returns in this retail report.

2023 Consumer Returns in the Retail Industry Report

This annual report, published by NRF and Appriss Retail, offers valuable insights into the overall state of returns in a range of retail categories. Read More

Wegman's customer presentation, Unveiling Hidden Insight with New Data Sets, highlights the wins Wegmans had when switching from Secure 3 to Secure 5.

Data, Data, Data: Unveiling Hidden Insight With New Data Sets | Wegman’s Customer Presentation

When Wegman’s moved from Secure 3 to Secure 5 they got a big surprise. Listen to hear about this year's fun fraud (and other) finds. Read More

Your rule-based return policy may be hurting your best customers. In this white paper, "Why Rule-Based Return Policies are Hurting Your Bottom Line," learn how adopting AI-driven return authorization effectively tackles return-related challenges, enhances customer loyalty, and strengthens brand reputation.

Why a Rule-Based Return Policy Hurts Your Best Customers and Bottom Line

Rule-based return policies are hurting your best customers. Learn how adopting AI-driven return authorization effectively tackles return-related challenges, enhances customer loyalty, and strengthens brand reputation. Read more. Read More

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Refund Management with Engage Return Authorization

Refund Management simplifies returns by enhancing point-of-service tools and managing receipts and tenders. Read More

Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Detect retail claims fraud.

Leveraging AI to Combat Claims Fraud

Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Read More

Female online shopper calls retailer about an order claim. Ecommerce fraud includes fraudulent retail appeasements and claims. Learn how to protect your profits in this whitepaper for loss prevention professionals.

Order Claims and Retail Appeasements: A Growing Source of Ecommerce Fraud

Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Retail Secure Coach.

Secure Coach

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More