Case Management
A world-class case management solution impacts the bottom line by improving productivity, data management, and follow-through.
LPMS Case Management is an easy-to-use solution that shares incident data across retail departments and has all the powerful features that are important to the Asset Protection/Loss Prevention function.
It is a web-enabled, centralized incident management solution that empowers you to control the workflow of reporting processes necessary to perform all jobs efficiently and with accountability.
LPMS makes case management user-friendly through simple, logical design. It is not just a centralized incident management solution – it is a flexible tool designed to support your whole team’s success.
The Loss Prevention team benefits from increased productivity, better management of data, greater visibility to all incidents, and follow through to case resolution.
End users can easily generate incident reports to track serious incidents. This provides for complete corporate-wide incident reporting.
Users create digital case records quickly and accurately to improve the flow of information regarding thefts, robberies, accidents, or almost any type of incident.
Case files include text about suspects, items, detailed report narratives, and vehicles plus attachments (photo, video, statements, audio, etc.).
LPMS integrates with other databases and platforms. Our team will assist with integrations with multiple vendors from collections, claims, HRIS, etc.
LPMS is fully internationalized, so it doesn’t matter where your users call home. Multiple languages, currencies, and date/time formats are supported.
This powerful tool immediately enables retail Loss Prevention and Asset Protection departments to streamline, manage, and track incidents as well as simplify communications.
The solution helps you keep your team in the loop on developments by generating correspondence as you move through the system. In addition, the flexible rules engine allows you to set up email alerts. For example, Risk Managers can see cases generated from store level with alerts for high profile accidents. The system offers completely customizable email templates, so you can make the alerts look great on any device.
Having streamlined communications, LPMS Case Management then makes the information available with just one click.
LPMS streamlines case management for any type of incident. LP/AP can easily record and share information with other departments as well as perform their own data analysis.
Understand the time- and labor-saving benefits of ERMS (Employee + Labor Relations Management System) which helps your HR professionals navigate today’s complex work environment.
what people are saying
“Using this product, David’s Bridal has increased time savings on executive reporting, centralized our system for managing all reviews, eliminated all paper audits and increased our productivity by spending less time preparing, taking and completing visits.”
JOSEPH C. FLYNN, CFI
Director of Loss Prevention, David’s Bridal