Sep 23 2020

14 Things the Pandemic Taught Us to Prepare for Holiday 2020 Success

Holiday 2020 shopping will bring big crowds, short tempers, and long retail hours. What have we learned about store operations and loss prevention in the past nine months to help keep spirits and revenues high? Here is a list of 14 things the pandemic taught us to prepare for holiday 2020 success.

Jul 02 2020

#RetailRecovery and Operational Issues

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Learn how to protect your stores and profits despite an expected increase in operational and training issues.

Jun 01 2020

#RetailRecovery and Consumer Returns

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Know what to expect from consumer returns and how you can protect your stores and profit.

Apr 10 2020

Recognizing Retail Heroes

The COVID-19 pandemic has affected our way of life around the globe. In this section, we will be recognizing many of the retailers that are doing their part to keep their employees and customers safe, as well as those helping communities, hospitals, and other essential organizations.

Mar 12 2020

Summer Jobs – More Than Just a Temporary Position

For the retail and staffing industry, warm weather heralds a heightened focus on temporary hires and rolling out a slew of part-time roles. With an abundance of the younger demographic available for temp positions over the summer break, several industries (including retail, hospitality and...

Dec 17 2019

Appriss Retail Named a Leader by RIS News

The RIS News LeaderBoard is one of the retail industry’s most prestigious benchmark reports – ranking retail technology companies on customer satisfaction, performance, and value. Appriss Retail ranked as one of the top solution providers in 22 of 51 categories.

Sep 23 2019

Infographic: 5 Ways to Improve Cashier Training & Customer Service

Has cashier coaching taken a back seat to “more important” tasks? Consider that cashiers create the last and most important impression on consumers. This reason alone should make it a priority....

Aug 15 2019

Implementing a Continuous Arrest Monitoring Program in Your Workplace

The growing popularity of at-home grocery and meal delivery services, as well as in-store consumer perks, such as play areas for children, have left customers interacting with retail employees in a new and vulnerable way. Sending employees to or inside someone’s home, or requiring them to work...

Jun 25 2019

Ways to Protect Profits—and the Customer Experience—with AI

Consumer spending drives 70 percent of the U. S. economic growth according to a recent article in The Balance, making every fluctuation in retail sales important to a myriad of businesses. Manufacturers, suppliers and logistics companies, as well as all the industries that support them benefit from...

Mar 28 2019

What Is the Optimal Retail Return Rate?

Accepting retail returns began as a marketing technique. The objective, then and now, is to give the consumer the confidence to trade that hard-earned paycheck for something new. A trustworthy retailer, the reasoning goes, stands behind the quality of its merchandise. By building the confidence to...

customer experience

Cracking the Holiday Cash-Back Scam with Analytics