by Charlotte Yatsko | Sep 5, 2024
Businesses diligently stock shelves, meticulously manage inventory, and ensure products are consistently available for consumers. However, a silent, often unseen threat known as inventory shrinkage gradually erodes profits, posing a challenge for businesses of all...
by Stephen May | Dec 2, 2021
Retailers and consumers often think of the return process as straightforward. However, many unexpected roadblocks (both literal and figurative) can arise that affect both the retailer and the shopper. And research shows the financial impact of these roadblocks in the...
by Stephen May | Apr 14, 2021
Get in and out of the store as quickly as possible. Don’t touch anything on the shelves unless you intend on buying it. Don’t try on clothes. Sanitize yourself and your cart. Avoid aisles you don’t need to go down. And, above all, don’t forget to wear your mask. These...