Marketing
Redesign the parts of the shopper journey that turn customers off.
Use our AI-powered SaaS platform to better understand your customers’ behaviors, deliver consistent experiences, and expand your customer journey for higher lifetime value.
Establish the new standard for consistent, intuitive shopping experiences.
Deliver seamless customer shopping journeys that drive growth and deepen customer relationships.
Enhance the shopping experience and generate new sales at every touchpoint with Appriss Engage.
Increase gross margin, improve conversions, bring online shoppers into your store, build customer loyalty, and sell a wider array of products to maximize your performance across every channel.
Use intelligent, individualized incentives to inspire loyalty from your best customers.
Deliver tailored incentives to consumers making returns in your stores or on your site who are most likely to make a purchase today.
Use Engage Incentive Optimization to deliver the targeted incentive most likely to turn a dreaded return experience into an engaging interaction. Let your customer know you value them, while minimizing the hit to your customer acquisition costs.
Leverage AI-based recommendations to fight back against fraudulent returns, theft, and more.
Reduce returns and protect profits with Engage Return Authorization (formerly Verify®), the most widely used retail return optimization tool in the industry.
Leverage predictive algorithms and statistical models to identify and deter fraudulent and abusive returns, claims, or appeasements behavior in-store, online, or in the call center.
Report
2022 State of the Industry Report: Returns as an Engagement Strategy
Returns are part of the customer journey. Ensure you aren’t missing an opportunity to offer a differentiated experience.
Compete to win in the new retail ecosystem with technology that drives both your top and bottom lines.
The proof is in our results — and yours. Performance data varies among our customers, but the difference we’re making in the marketplace is clear.
34%
Sales improvement following a return
We help you drive new revenue and margin by issuing intelligent incentives to consumers we score as most likely to make a new purchase today.
8%
Increased consumer shopping trips
When you exceed shopper expectations during a return transaction, you create a memorable experience for shoppers who are more likely to reward you by spending more time in your stores or on your site.
9%
Increased spending per visit
The customer journey you design should feature technology that shows loyal shoppers you know what they like and are willing to give them reasons to buy even more.
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Related Resources
Ready to learn more?
Curious about the Appriss® Retail Platform? We can help you turn returns into positive experiences for shoppers and greater profitability for your bottom line.