The 2025 Holiday Survival Guide

Get the Holiday Survival Guide and master the holiday retail season. The guide's insights and strategies can help prevent holiday fraud from hitting your margins.

Master the 2025 Holiday Season: Protect Profits, Prevent Fraud, and Win Customer Loyalty

The holiday rush brings record sales—and a surge in returns, claims, and fraud that threaten your margins. Get the insights and strategies you need to win the season.

Why This Guide Matters:

  • $160B in Holiday Returns: Nearly 16% of 2024 holiday sales were returned—opening the door to costly abuse and fraud.
  • Customer Loyalty at Risk: 55% avoid retailers with strict returns, and 31% won’t return after a bad experience.
  • Fraud Peaks During the Holidays: From wardrobing to ORC, bad actors exploit weak spots when pressure is highest.

Inside the Guide You’ll Learn:

  • Strategies to streamline returns and claims while spotting abuse early
  • Ways to deliver frictionless return experiences that boost customer loyalty
  • How AI-powered, real-time insights separate loyal shoppers from fraudsters
  • Tips for turning post-holiday data into smarter, long-term wins