The 2025 Holiday Survival Guide
Master the 2025 Holiday Season: Protect Profits, Prevent Fraud, and Win Customer Loyalty
The holiday rush brings record sales—and a surge in returns, claims, and fraud that threaten your margins. Get the insights and strategies you need to win the season.
Why This Guide Matters:
- $160B in Holiday Returns: Nearly 16% of 2024 holiday sales were returned—opening the door to costly abuse and fraud.
- Customer Loyalty at Risk: 55% avoid retailers with strict returns, and 31% won’t return after a bad experience.
- Fraud Peaks During the Holidays: From wardrobing to ORC, bad actors exploit weak spots when pressure is highest.
Inside the Guide You’ll Learn:
- Strategies to streamline returns and claims while spotting abuse early
- Ways to deliver frictionless return experiences that boost customer loyalty
- How AI-powered, real-time insights separate loyal shoppers from fraudsters
- Tips for turning post-holiday data into smarter, long-term wins
