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Increase profitability by rethinking your omnichannel returns.
Appriss® Engage provides real-time, AI-driven recommendations to individualize the customer experience during the return, exchange, or adjustment process.
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Cut Shrink and Protect Margin
Appriss® Secure goes beyond exception reporting to use AI to pinpoint the people, places, and processes that are draining your profits.
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Where are you on the list?
Appriss Retail and Incisiv published the 2022 Omnichannel Returns Benchmark Index assessing top retailers’ online and in-store return capabilities and experiences.
Total Impact for Appriss Retail Customers in 1 Year
8%
reduction in returns
12.9%
reduction in shrink
$1.3B
in sales preserved
Maximize profitability and minimize risk with Appriss Retail
Explore our suite of data-science driven solutions that can help optimize sales, profitability, and consumer experiences while reducing friction and fraud risk.
An artificial intelligence driven solution used by retailers worldwide to mitigate losses from retail fraud, theft, and operations/systemic breakdowns. Its analytics provide advanced profit protection and exception reporting.
A real-time, consumer-based authorization system, that uses predictive algorithms and statistical models to identify and deter fraudulent return behavior in stores, call centers, and online.
By using key information at the time of purchase or return, Incent delivers targeted, highly valued incentives that drive additional purchases within hours of a transaction, improving store performance.
A data-driven solution that enhances the consumer returns experience to drive profitable sales while reducing fraud and building loyalty.
We started with Engage and saw a decrease of millions in the first 6 months… an almost immediate 6.2% net reduction in returns.
– National Hardgoods Retailer, US
Managing omnichannel returns with Engage can deliver millions
Rethinking how you manage returns presents a unique opportunity to increase profitability without adding stores or finding new customers. Our data-science driven solutions streamline processes, optimize operations, boost efficiencies – all while engaging consumers and building brand loyalty.
Use our Engage Calculator to see YOUR financial gain.
Ready to learn more?
Curious about the Appriss® Retail Platform? We can help you turn returns into positive experiences for shoppers and greater profitability for your bottom line.
