• Weed out Did Not Arrive fraud, claims fraud, customer appeasement fraud without impacting the best customers with Engage.

    Fight Claims Fraud Using AI

    10% of your claims are likely fraudulent

  • 2023 Omnichannel Returns Index

    Get your copy of the 2023 Omnichannel Returns Index survey report to benchmark your returns capabilities against your peers. 

  • Pedro Ramos and Kara Holthaus join Appriss Retail

    Appriss Retail Expands Its Leadership Team With Two New Hires Focused on Customer Success and Revenue Growth

    Pedro Ramos and Kara Holthaus will blaze new roles at Appriss Retail, helping the company grow its influence in the retail technology and loss prevention industries.

  • Appriss Retail 2023 consumer returns in the retail industry report

    How Does Your Returns Performance Compare?

    Get your copy of the 2022 Consumer Returns in the Retail Industry survey report to benchmark your returns performance against your peers.

  • Appriss Retail shines in the Customer Service and Support Categories in the RIS Software LeaderBoard 2023

    Appriss Retail Named in 2023 LeaderBoard by RIS News

    Awarded #1 in Quality of Service for the second year in a row by RIS Software LeaderBoard.

  • 2022 national retail security survey from nrf and appriss retail

    2022 Retail Security Survey Report

    The annual survey of loss prevention professionals reveals retail shrink is nearing $100B annually, driving 60% of respondents to boost their budgets for technology to help mitigate the risks.

  • Appriss Retail increase profitability by rethinking your omnichannel returns

    Increase profitability by rethinking your omnichannel returns.

    Appriss® Engage provides real-time, AI-driven recommendations to individualize the customer experience during the return, exchange, or adjustment process.

  • Cut shrink and protect margin with Appriss Retail

    Cut Shrink and Protect Margin

    Appriss® Secure goes beyond exception reporting to use AI to pinpoint the people, places, and processes that are draining your profits.

Total Impact for Appriss Retail Customers in 1 Year

Appriss Retail customers reduce returns by 8%


reduction in returns

Appriss Retail customers reduce shrink by 12.9%


reduction in shrink

Appriss Retail's impact on customers $1.3 billion in retail sales preserved


in sales preserved

Maximize profitability and minimize risk with Appriss Retail

Explore our suite of data-science driven solutions that can help optimize sales, profitability, and consumer experiences while reducing friction and fraud risk.

An artificial intelligence driven solution used by retailers worldwide to mitigate losses from retail fraud, theft, and operations/systemic breakdowns. Its analytics provide advanced profit protection and exception reporting.

A data-driven solution that enhances the consumer returns experience to drive profitable sales while reducing fraud and building loyalty.

We started with Engage and saw a decrease of millions in the first 6 months… an almost immediate 6.2% net reduction in returns.

National Hardgoods Retailer, US

Managing omnichannel returns with Engage can deliver millions

Rethinking how you manage returns presents a unique opportunity to increase profitability without adding stores or finding new customers. Our data-science driven solutions streamline processes, optimize operations, boost efficiencies – all while engaging consumers and building brand loyalty.

Use our Engage Calculator to see YOUR financial gain.

  • Department Store

    Annual u.s. gross sales

    $10 Billion

    Number of u.s. stores


    Estimated overall annual benefit


  • Speciality

    Annual u.s. gross sales

    $1 Billion

    Number of u.s. stores


    Estimated overall annual benefit


  • Pharmacy / Grocery

    Annual u.s. gross sales

    $7 Billion

    Number of u.s. stores


    Estimated overall annual benefit


  • General Merchandise

    Annual u.s. gross sales

    $7 Billion

    Number of u.s. stores


    Estimated overall annual benefit


Contact Appriss Retail to learn more

Ready to learn more?

Curious about the Appriss® Retail Platform? We can help you turn returns into positive experiences for shoppers and greater profitability for your bottom line.