Preserve a consumer-friendly experience while preventing loss and shrink.
Shrink is up. Fraud is up. All the solutions you have in place help you, but they don’t allow you to respond fast enough. Organized retail crime (ORC) gangs use the return counter like an ATM.
Employees are sweethearting total strangers in the hopes of garnering a few more approval points on customer surveys. Meanwhile, new risk areas are being introduced through new procedures and updated floor plans.
How are you going to drive down shrink and fraud without alienating good consumers?
You could accomplish much more with the right solutions in place. Imagine having a system that predicts and prevents most forms of consumer fraud completely hands-free—frauds that other solutions miss. At the same time, the solution improves service to good customers.
Imagine using an EBR and case management solution that made your investigations easier with features like a natural language query writer; an organized, closed loop analytics system; and single sign-on from any desktop or mobile device to access full versions of the solution. Imagine a customer support team that understands your company and is eager to help you.
Inventory shrinkage is about 1.38 percent in the US according to the National Retail Federation’s NRSS report, and about 1.42 percent worldwide as reported in the Checkpoint Global Retail Theft Barometer.
Appriss Retail uses advanced analytics and artificial intelligence to help you reduce total loss whether they result from consumer fraud, employee dishonesty, or procedural errors. The solutions can be implemented more quickly than similar solutions and begin delivering results immediately. Every day of delay costs drains revenue from your bottom line.
What if you had only 10 minutes a day to make an impact? Secure Store is the most advanced profit protection solution on the market today. Retailers worldwide use Secure Store to significantly mitigate losses related to fraud, theft, and operational/systemic breakdowns.
Developed by retail professionals for retail professionals, Secure Store provides immediate insight into your organization’s most critical data, allowing you to make informed decisions to prevent loss, reduce shrink, improve performance and achieve rapid ROI.
Verify identifies fraudulent and abusive consumer behavior. It is the most widely used return optimization tool in the industry, and is proven effective in significantly reducing return rates at major retailers, prompting the Wall Street Journal to state that Verify return authorization “can now be found in every mall in America.”
The return process is optimized because the Verify analytical modeling accounts for numerous factors, including your return policies and your shoppers’ purchase and return behavior, which helps make the best decisions to balance customer service and fraud/abuse prevention. Verify typically achieves full ROI in just a few weeks.
LPMS Case Management is an easy-to-use solution that shares incident data across retail departments and has all the powerful features that are important to you.
It immediately enables you to streamline, manage, and track incidents of shoplifting, internal theft, restitution payments, risk management, and more. It makes case management user-friendly through simple, logical design. It is not just a centralized incident management solution – it is a flexible tool designed to support your whole team’s success.
CAMS (Compliance Audit Management System) brings a whole new level of professionalism to your store auditing process. Automatic e-mailing of audit reports to store, district, and regional managers, combined with built-in reports, allows you to get real-time and historical analyses of audit data as needed. Tracking manager performance and store trends has never been easier.
You can audit on-the-go with our Apple and Android apps. They are offline-friendly, so they work great in the dark corners of the stockroom and sync when they regain connectivity.
Appriss Retail solutions deliver immediate and measurable results. We use data analytics not available through any other source (including your in-house analysts).
We have a team of statisticians with MS and PhD degrees, a statistical criminologist, and a Certified Fraud Examiner on staff. They are dedicated to monitoring the billions of transactions we receive to from retailers around the world to create models that keep fraud in check without harming good customers.
The solutions are delivered in a SaaS environment and are easy to implement, so your success does not need to be delayed by a busy IT schedule. The solutions also do not create hurdles for store operations; in fact, they support smoother, more profitable processes.
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This specialty outdoor retailer found their unconditional return policy was jeopardizing their profitability due to return abuse. See how we helped fix it.
Nationwide specialty retailer of women’s apparel, lingerie, and personal care products evaluated the impact of our solution.