Return Authorization

See how a global retailer used Appriss Retail Engage Incentive Optimization to increase revenue from retail returns. Reduce retail fraud and reduce retail abuse.

Automotive Retailer Maximizes Additional Revenue Potential in Returns

See how one global automotive retailer harnessed the power of Engage Incentive Optimization to unlock untapped revenue potential within returns. Read More

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Appriss Retail’s Ethical Approach to AI

Appriss Retail takes an ethical approach to building its artificial intelligence (AI)-driven solutions. Read More

research report cover 2022 State of the Industry: Returns as an Engagement Strategy report

2022 State of the Industry: Returns as an Engagement Strategy

Learn how your company’s returns strategy compares to the cross-section of retailers surveyed in this latest study from Incisiv. Read More

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Remodeling an Old Fashioned Return Counter

This retailer’s return procedures made it a target for organized retail crime and retail return abusers. See how it addressed the issue. Read More

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Consumer Return Behaviors: B&M vs Omnichannel

How does consumer behavior differ between omnichannel and store-only shoppers? Which consumers deliver more value? You may be surprised. Read More

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The Impact of COVID-19 on Key US Retail Segments

This research-driven white paper shows which categories were winners and which were losers in key retail segments during 2020 Read More

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TV Returns and Football’s Big Game: Where Is the Connection?

Do consumers purchase high-end TVs to watch “The Big Game” and then return them for a refund? Appriss Commerce did the research to find out. Read More

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Calculating Your Real Return Rate

Most retailers in this study underestimated their retail return rate—one by 150%. This paper explains how to calculate yours accurately. Read More

Discover six retail return fraud and returns abuse schemes as well as how to prevent them while improving the CX for other shoppers. Discover some of the common return abuse and return fraud schemes and learn how Appriss Retail can protect your profits.

Return Risk and Abuse: How to Protect Profits

Six retail return fraud schemes are detailed here along with ways to prevent them while improving the CX for other shoppers. Read More

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Improving the Consumer Experience with Returns

Here are six tips to reinvent your merchandise returns process to deliver consumer service excellence at the point-of-return. Read More

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Tuning in to Consumer Satisfaction

This retailer achieved a chain-wide 10%+ reduction in its return rate, saving millions of dollars annually. See how they did it. Read More

a retailer optimizes their return rate by reducing return loss and abuse with Appriss Retail Engage. Retail profit protection has never been easier than with Appriss Retail's suite of solutions.

Retail Profit Protection in the Spotlight

Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More

omnichannel retailer uses Appriss Retail Engage to implement return optimization and protect against retail returns abuse

Outfitted for Return Optimization

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

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Slam the Door on Return Fraud

This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More

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Reduce Returns and Delight Your Best Customers with Engage Return Authorization

Appriss® Engage Return Authorization helps omnichannel retailer reduce returns, cut shrink, and improve service. Details are in this quick overview. Read More