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The Total Retail Loss Playbook
Retail losses go beyond shrink and theft—inefficiencies, waste, and fraud account for up to 80% of the problem in some industries. The Total Retail Loss Playbook breaks it down with a six-step strategy to help you minimize losses, streamline operations, and boost profitability. Don’t let hidden losses hurt your bottom line—get your copy today!
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Total Retail Loss: Focusing on Revenue Loss Beyond Shrink
Total retail loss recognizes that loss happens across the entire retail business — from internal and external theft and organized retail crime (ORC), to inventory errors and operational missteps. Total retail loss prevention is about understanding the inconsistencies...
From Cart to Landfill: The Environmental Impact of Customer Returns
As ecommerce continues to thrive, customers increasingly expect seamless, often free, returns. While retailers prioritize convenient, complimentary returns to attract customers, the normalization of simple returns has significant environmental consequences, and the...
8 Types of Return Fraud & Abuse Every Retailer Should Know
This blog was first published in June 2023 and has been updated for accuracy on March 10, 2025. Return fraud and abuse poses a significant challenge for retailers, impacting their profitability and operations. While customers take advantage of lenient return policies,...