White Paper

Explore the intricate landscape of retail fraud prevention and profit protection in this whitepaper, with nuanced insights into consumer behavior and effective fraud prevention strategies.

Navigating the Nuances: Understanding Consumer Behavior for Effective Fraud Prevention and Profit Protection

Explore the intricate landscape of retail fraud prevention and profit protection in this whitepaper, with nuanced insights into consumer behavior and effective fraud prevention strategies. Read More

Your rule-based return policy may be hurting your best customers. In this white paper, "Why Rule-Based Return Policies are Hurting Your Bottom Line," learn how adopting AI-driven return authorization effectively tackles return-related challenges, enhances customer loyalty, and strengthens brand reputation.

Why a Rule-Based Return Policy Hurts Your Best Customers and Bottom Line

Rule-based return policies are hurting your best customers. Learn how adopting AI-driven return authorization effectively tackles return-related challenges, enhances customer loyalty, and strengthens brand reputation. Read more. Read More

Female online shopper calls retailer about an order claim. Ecommerce fraud includes fraudulent retail appeasements and claims. Learn how to protect your profits in this whitepaper for loss prevention professionals.

Order Claims and Appeasements: A Growing Source of Ecommerce Fraud

Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Happy-senior-middle-60s-aged-woman-opening-box-with-ordered-clothes-at-home-on-couch

Consumer Return Behaviors: B&M vs Omnichannel

How does consumer behavior differ between omnichannel and store-only shoppers? Which consumers deliver more value? You may be surprised. Read More