Learn how your company’s returns strategy compares to the cross-section of retailers surveyed in this latest study from Incisiv. Read More
Retailers must rethink returns as an integral part of their retail strategy if they are to be successful says this index report from Incisiv. Read More
Get valuable insights into the state of returns in the U.S. including key data points covering returns volume, costs, and overall impact on revenue. Read More
This benchmark study, published by Incisiv and Appriss Retail, examines the capabilities and policies of 128 retailers across 9 industry segments to determine the “table-stakes” and differentiating factors that provide consumers with optimal returns experiences across all selling channels. Read More
As annual retail shrinkage nears the $100B mark, retailers are challenged to bolster retail security measures to mitigate risks. Read More
This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2021. Read More
This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2020. Read More
This infographic-style booklet identifies six focus areas that can increase revenue and reduce loss in stores during re-opening. Read More
Gifts are returned throughout the year, not just during winter holidays. See the gifts the with highest return rate after Mother’s Day. Read More