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Retailers must rethink returns as an integral part of their retail strategy if they are to be successful says this index report from Incisiv. Read More

This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2021. Read More

This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2020. Read More

This infographic-style booklet identifies six focus areas that can increase revenue and reduce loss in stores during re-opening. Read More

Gifts are returned throughout the year, not just during winter holidays. See the gifts the with highest return rate after Mother’s Day. Read More