Resource Center

Take a deeper dive into the future of omnichannel returns.

All Secure Resources

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Secure Coach

Improve efficiencies at the point-of-service, reduce front-end turnover, and decrease sales reducing activities (SRAs) with Appriss Secure Coach. Read More


Increase Productivity by Centrally Managing Any Type of Incident

Appriss® Secure Incident is the most powerful incident management solution on the market. This tool has handled more than 15 million cases. Read More

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Conduct Audits Anytime, Anywhere

Appriss® Secure Audit simplifies audits. Creating, conducting, and reporting are managed with ease. Details are in this quick overview. Read More

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How to Protect Retail Margins Using the Science of Statistics

See how retail LP/AP departments can identify the root causes of loss due to procedures, policies, or systemic errors, and improve profitability. Read More

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2020 Examples of Return Fraud

What were the most common forms of return fraud experienced by US retailers in 2020? Find out in less than a minute. Read More

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2020 Consumer Returns in the Retail Industry Report

This benchmark report provides data points on ecommerce, in-store, and omnichannel return cost, loss, and volume in the US during 2020. Read More

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The Impact of COVID-19 on Key US Retail Segments

This research-driven white paper shows which categories were winners and which were losers in key retail segments during 2020 Read More

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Sell More, Lose Less During #RetailRecovery

This infographic-style booklet identifies six focus areas that can increase revenue and reduce loss in stores during re-opening. Read More

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Preserving a Superior Consumer Experience

This retailer found ways to control costs and reduce loss in two popular service areas—mobile self-checkout (SCO) and discretionary gifts. Read More


Supermarket Quells “Creative Cashiering”

This supermarket used LP/AP technology to keep up with overall growth and the addition self-checkout and cashier-assisted checkout. Read More


Reducing Risk in the Game

This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More

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Put the Brakes on Shrink

In this short explainer video, you’ll learn what SRAs are, how to find them, and the impact they have on shrink and profitability. Read More

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A Fish Tale, a Fraud Tale

This short explainer video explains how you could benefit when artificial intelligence (AI) augments exception reporting. Read More

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Global Retailer Tallies Successes

Learn how this UK-based retailer achieved a 200+% ROI in the first year and a 15% reduction in fraud overall. Read More


Uncovering More Employee Fraud Faster with AI

A retailer’s leadership wondered what practical benefit AI would have on its operations. This case study outlines the impressive results. Read More


Machine Learning and the Evolution of Exception Reporting

Learn how today’s AI evolved from rules and queries to predictive models and machine learning, helping reduce retail shrink and loss. Read More


Secure Store: Beyond Exception Reporting with AI

Appriss® Secure exception analytics helps retailers reduce loss from employees, vendors, and processes? Find out in this quick overview. Read More


Controlling Shrink by Monitoring Sales Reducing Activities (SRAs)

Refunds, voids, and overrides are among the SRAs that are necessary for a great CX, but they can indicate rising shrink. Read More