Resource Center

Take a deeper dive into the future of omnichannel returns.

All Incent Resources

Returns Are a Powerful Engagement Opportunity – One You Can’t Ignore!

Instead of being a “cost of doing business,” returns can be an excellent opportunity to delight your customer. Watch our Big Ideas Presentation from the NRF Big Show 2023. Read More

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Retailer Steps Up Sales with Return Solutions

See how Appriss Retail helped one retailer reduce return rates while creating new revenue streams to mitigate losses. Read More

Get valuable insights into the state of retail returns in the U.S. including key data points covering returns volume, retail return costs, and overall impact on revenue.

2022 Consumer Returns in the Retail Industry Report

Get valuable insights into the state of returns in the U.S. including key data points covering returns volume, costs, and overall impact on revenue. Read More

Appriss Retail and Incisiv present the webinar 4 elements of an effective returns strategy

4 Elements of an Effective Returns Strategy [Webinar]

Nathan Smith (Appriss Retail) and Giri Agarwal (Incisiv) discuss the findings from the 2022 State of the Industry: Returns as an Engagement Strategy report and how they can be applied toward building an effective return strategy. Read More

Appriss Retail ethical approach to artificial intelligence

Appriss Retail’s Ethical Approach to AI

Appriss Retail takes an ethical approach to building its artificial intelligence (AI)-driven solutions. Read More

2022 national retail security survey from nrf and appriss retail

2022 Retail Security Survey Report

As annual retail shrink nears the $100B mark, retailers are challenged to bolster security measures to mitigate risks. Read More

research report cover 2022 State of the Industry: Returns as an Engagement Strategy report

2022 State of the Industry: Returns as an Engagement Strategy

Learn how your company’s returns strategy compares to the cross-section of retailers surveyed in this latest study from Incisiv. Read More

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Sell More, Lose Less During #RetailRecovery

This infographic-style booklet identifies six focus areas that can increase revenue and reduce loss in stores during re-opening. Read More

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Lifting Sales Without Raising a Sweat

This retailer wanted to drive incremental sales and higher gross profit from its existing foot traffic, particularly from repeat shoppers. Read More

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Incent Increases Consumer Value

Appriss® Incent targeted incentives helps omnichannel retailers turn returns into new revenue and profits. Find details in this quick overview. Read More