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2023 Omnichannel Returns Index
Get your copy of the 2023 Omnichannel Returns Index survey report to benchmark your returns capabilities against your peers.
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How Does Your Returns Performance Compare?
Get your copy of the 2022 Consumer Returns in the Retail Industry survey report to benchmark your returns performance against your peers.
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Appriss Retail Named in 2023 LeaderBoard by RIS News
Awarded #1 in Quality of Service for the second year in a row by RIS Software LeaderBoard.
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4 Elements of an Effective Returns Strategy
Nathan Smith (Appriss Retail) and Giri Agarwal (Incisiv) discuss the findings from the 2022 State of the Industry: Returns as an Engagement Strategy report and how they can be applied toward building an effective return strategy.
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2022 Retail Security Survey Report
The annual survey of loss prevention professionals reveals retail shrink is nearing $100B annually, driving 60% of respondents to boost their budgets for technology to help mitigate the risks.
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Increase profitability by rethinking your omnichannel returns.
Appriss® Engage provides real-time, AI-driven recommendations to individualize the customer experience during the return, exchange, or adjustment process.
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Cut Shrink and Protect Margin
Appriss® Secure goes beyond exception reporting to use AI to pinpoint the people, places, and processes that are draining your profits.
Total Impact for Appriss Retail Customers in 1 Year
8%
reduction in returns
12.9%
reduction in shrink
$1.3B
in sales preserved
Maximize profitability and minimize risk with Appriss Retail
Explore our suite of data-science driven solutions that can help optimize sales, profitability, and consumer experiences while reducing friction and fraud risk.
An artificial intelligence driven solution used by retailers worldwide to mitigate losses from retail fraud, theft, and operations/systemic breakdowns. Its analytics provide advanced profit protection and exception reporting.
A data-driven solution that enhances the consumer returns experience to drive profitable sales while reducing fraud and building loyalty.
We started with Engage and saw a decrease of millions in the first 6 months… an almost immediate 6.2% net reduction in returns.
– National Hardgoods Retailer, US
Managing omnichannel returns with Engage can deliver millions
Rethinking how you manage returns presents a unique opportunity to increase profitability without adding stores or finding new customers. Our data-science driven solutions streamline processes, optimize operations, boost efficiencies – all while engaging consumers and building brand loyalty.
Use our Engage Calculator to see YOUR financial gain.
Ready to learn more?
Curious about the Appriss® Retail Platform? We can help you turn returns into positive experiences for shoppers and greater profitability for your bottom line.
