Stop Fraud & Abuse from Checkout to Return
Trusted by 60+ of the top 100 U.S. retailers, Appriss® Retail protects 40% of all U.S. omnichannel transactions.
Reimagine loss prevention and profit protection with Appriss Retail.
Helping retailers reduce fraud and shrink for over 25 years.
Reduce return fraud and other forms of shrink
Identify areas of loss within your business: in-store and online.
Give every customer the experience they deserve
Protect the customer experience with frictionless returns.
Protect profits and improve margins
Save millions by reducing fraudulent and abusive returns, claims, and appeasements.
Explore our solutions
Cut
Shrink
Get a complete look at your business to quickly identify people and process exceptions that are causing shrink or margin erosion.
Reduce
Returns
Protect your profits in-store and online by leveraging AI-based analytics that produce real-time recommendations on returns, claims, and appeasements.
Centralized Visibility
Quickly track all types of incidents across all channels. Leverage generative AI to identify patterns and trends within the data to stop growing loss problems due to ORC. Inspect what you expect with Audit.
60+ of the top 100 U.S. retailers protect their profits with Appriss Retail and are seeing these benefits:
8-12%
Average reductions in returns overall
6.5%
Reduction in online transaction fraud
15M
Cases of internal shrink resolved by Secure
$100s
of millions in profit returned to our customers
Reduce returns & cut shrink to recapture profit with Appriss Retail.
Connect with the Appriss Retail team to see how you can drive revenue back to your bottom line by stopping fraud and abuse from checkout to return: in-store and online.
You’re in the right place if your company wants to:
- Deliver a customer-first returns experience while protecting margins
- Empower your front-line to manage returns and claims with ease
- Cut shrink without slowing sales and adding headcount
- Identify gaps in people, places, products, and processes to stop fraud
- Gain complete visibility into incidents to prevent future issues
Featured Download
Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes
Organized retail crime has moved beyond smash-and-grabs—now it’s hiding in your returns and claims. Sophisticated fraud rings exploit return policy loopholes to generate fake refunds, slipping past traditional detection methods.
Learn how leading retailers are using AI to uncover these hidden schemes.