Improve Store Compliance and Boost Program Success
As a retailer, noncompliance can directly impact customers, employees, and the reputation of an organization. A robust auditing program can be key in identifying issues and areas needing improvement to remain in compliance and deliver a consistent positive customer experience.
Secure Audit provides a simple user interface and full functionality to centralize your data, making real-time reporting simple. It also supports your program owners by providing a user-friendly and powerful interface to build an assortment of audits, surveys, and checklists and then target those forms to your employees. The mobile-friendly solution provides a convenient, streamlined experience that easily connects stakeholders to ensure opportunities are identified and addressed.
Immediately notify field managers and corporate personnel of serious issues through Secure Audit’s Smart Alert technology, or send reminder notifications when an action plan is not completed on time. No matter what stage your audit program is in, Secure Audit is the solution to boost the success of your company programs.
Perform a variety of audits for your assigned locations and have instant visibility to past performance. Know what follow-up has been taken and create a record to hold your teams accountable.
Create and save as many audits as required within your organization, across departments, business units, and brands.
Gain immediate visibility to areas that need improvement in order to make informed decisions with reports, dashboards, heat maps, and benchmarking.
Define objectives, metrics and threshold criteria used to determine if an employee should be flagged for coaching. The system can support any number of KPIs which can be turned on or off depending on the objectives.
Using the results of the current store audit and historic information, create clear action plans and present them in an attractive, easy-to-understand format.
Track manager performance as they move store to store, recognize the top performers and identify those in need of coaching.
In addition to Secure, Appriss Retail provides solutions that go beyond EBR to impact your business’ performance. Learn if these solutions are right for you by trying our instant estimator.