Webinar
Featured Webinar Resources
Give Each Customer the Experience They Deserve!
Learn how major retailers are now using AI to customize the decisioning for every customer, every channel and every transaction in the Big Ideas Session from NRF Big Show 2024. Read More
Data, Data, Data: Unveiling Hidden Insight With New Data Sets | Wegman’s Customer Presentation
When Wegman’s moved from Secure 3 to Secure 5 they got a big surprise. Listen to hear about this year's fun fraud (and other) finds. Read More
Navigating the Future of Retail: Learning From the Past, Embracing the Present, and Shaping the Future
Join industry veteran Jon Grander as he shares invaluable insights in this transformative keynote session from the EVOLVE 2023 Annual Conference. Read More
All Webinar Resources
Give Each Customer the Experience They Deserve!
Learn how major retailers are now using AI to customize the decisioning for every customer, every channel and every transaction in the Big Ideas Session from NRF Big Show 2024. Read More
Using RAS Metrics to Predict Shrink | Dick’s Sporting Goods Customer Presentation
Learn how retailers are combining two powerful solutions to address concerns across the entire spectrum, from returns fraud and item-not-received claims to in-store line voids, manual inefficiencies, and markdowns. Don’t miss this opportunity to strengthen your fraud prevention arsenal and protect your business from all angles. Read More
Data, Data, Data: Unveiling Hidden Insight With New Data Sets | Wegman’s Customer Presentation
When Wegman’s moved from Secure 3 to Secure 5 they got a big surprise. Listen to hear about this year's fun fraud (and other) finds. Read More
Navigating the Future of Retail: Learning From the Past, Embracing the Present, and Shaping the Future
Join industry veteran Jon Grander as he shares invaluable insights in this transformative keynote session from the EVOLVE 2023 Annual Conference. Read More
Work the Cases That Matter the Most | Starbucks Customer Presentation
Learn about the data-science approach to developing and optimizing loss monitoring rules at Starbucks and see how performance is measured and monitored over time. Read More
1 + 1 = 3 | Floor & Decor Customer Presentation
Learn how connecting the dots between Secure and Engage has produced valuable insights for Floor & Decor, including identifying 46 fraudulent returns worth nearly $10,000 in gift cards! Read More
Returns Are a Powerful Engagement Opportunity – One You Can’t Ignore!
Instead of being a “cost of doing business,” returns can be an excellent opportunity to delight your customer. Watch our Big Ideas Presentation from the NRF Big Show 2023. Read More
4 Elements of an Effective Returns Strategy
Nathan Smith (Appriss Retail) and Giri Agarwal (Incisiv) discuss the findings from the 2022 State of the Industry: Returns as an Engagement Strategy report and how they can be applied toward building an effective return strategy. Read More
Leveraging AI to Combat Claims Fraud
Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Read More
Risk, Return, and Reshipment: How Dick’s Sporting Goods is Managing the Omnichannel Experience
Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Read More
After the “Buy” Button: Attacking Omnichannel Risk
Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in this Big Ideas session co-presented with Appriss Retail. Read More