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The purpose of many loss prevention programs is to reduce shrink, reduce returns, and lower other negative sales impacting activities. It is important, when designing an experiment and measuring the results, to take a holistic approach and…
In 2017 retailers project $351 billion in sales will be lost to returns, but there is more to the story. According to the 2017 Consumer Returns in the Retail Industry Report from Appriss Retail…
A significant percentage of all retail theft is conducted by professionals, often working in pairs or as part of a larger network or retail crime ring. The professional, often called a booster, is much more ingenious than the amateur.
Retailing research reveals a strict return policy can negatively impact shoppers…
It can be dizzying to read about the “store of the future” and the changes new technology promises to usher in, so which of the advances will truly alter how LP goes about its mission? Artificial intelligence (AI) is one emerging…
As online shopping transactions increase, and businesses try to make the returns process attractive to consumers, so attempts at retail fraud also increase. New research puts a figure on the cost to retailers and their employees.
The retail industry is on the cusp of a transformation in its use of data to protect profits and to identify and overcome sales barriers.
Social media location data can aid retailers in determining the likelihood of high theft rates…