Engage

Uncover the financial impact of claims and appeasements fraud on retailers. Discover detection challenges, deceptive tactics, and why effective fraud management is essential for your bottom line. Read More

Explore the intricate landscape of retail fraud prevention and profit protection in this whitepaper, with nuanced insights into consumer behavior and effective fraud prevention strategies. Read More

Discover how a leading sporting goods retailer defended its margins against ecommerce claims and appeasements fraud, saving millions while enhancing customer service. Read More

Learn how major retailers are now using AI to customize the decisioning for every customer, every channel and every transaction in the Big Ideas Session from NRF Big Show 2024. Read More

This annual report, published by NRF and Appriss Retail, offers valuable insights into the overall state of returns in a range of retail categories. Read More

Quickly identify high-risk claims that could be costing you millions each year with Engage Claims and Appeasements Authorization. Read More

Rule-based return policies are hurting your best customers. Learn how adopting AI-driven return authorization effectively tackles return-related challenges, enhances customer loyalty, and strengthens brand reputation. Read more. Read More

See how one global automotive retailer harnessed the power of Engage Incentive Optimization to unlock untapped revenue potential within returns. Read More

Refund Management simplifies returns by enhancing point-of-service tools and managing receipts and tenders. Read More

There's a variety of integration options for Appriss Engage to ensure the method that best fits a retailer's needs. Read More

See how Engage Claims and Appeasements helped remove retail fraud and abuse from this sporting goods chain. Read More

Nathan Smith (Appriss Retail) and Giri Agarwal (Incisiv) discuss the findings from the 2022 State of the Industry: Returns as an Engagement Strategy report and how they can be applied toward building an effective return strategy. Read More

This retailer saw an opportunity to improve profitability and protect margins by maximizing the potential in an untapped revenue source—return transactions. Read More

Appriss Retail takes an ethical approach to building its artificial intelligence (AI)-driven solutions. Read More

Learn how the Appriss Linking System can help you identify potential fraudulent order claims. Read More

Learn how your company’s returns strategy compares to the cross-section of retailers surveyed in this latest study from Incisiv. Read More

Since ecommerce purchases are returned about twice as often as in-store purchases, using returns to build deeper relationships with consumers is an opportunity you don’t want to miss. Read More

Claims and appeasements fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits. Read More

Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in this Big Ideas session co-presented with Appriss Retail. Read More

Appriss® Engage helps you to reduce risk and recoup lost revenue with a robust, omnichannel returns solution. Read More

Understand the essentials for a real-time omnichannel return process that protects performance, delivers insight, and offers a seamless consumer experience. Read More

How does consumer behavior differ between omnichannel and store-only shoppers? Which consumers deliver more value? You may be surprised. Read More

This supermarket used loss prevention/asset protection technology to keep up with overall growth and the addition of self-checkout and cashier-assisted checkout. The results were immediate. Read More

This retailer wanted to drive incremental sales and higher gross profit from its existing foot traffic, particularly from repeat shoppers. Read More

This retailer achieved a chain-wide 10%+ reduction in its return rate, saving millions of dollars annually. See how they did it. Read More

Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More