Resource Center

Take a deeper dive into the future of omnichannel returns.

Featured Case Study Resources

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Supermarket Quells “Creative Cashiering”

This supermarket used LP/AP technology to keep up with overall growth and the addition self-checkout and cashier-assisted checkout. Read More

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Uncovering More Employee Fraud Faster with AI

A retailer’s leadership wondered what practical benefit AI would have on its operations. This case study outlines the impressive results. Read More

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Outfitted for Return Optimization

Changes in consumer behavior were jeopardizing this company’s profitability and performance through return abuse. See what the retailer did. Read More

All Case Study Resources

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Remodeling an Old Fashioned Return Counter

This retailer’s return procedures made it a target for organized retail crime and return abusers. See how it addressed the issue. Read More

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Preserving a Superior Consumer Experience

This retailer found ways to control costs and reduce loss in two popular service areas—mobile self-checkout (SCO) and discretionary gifts. Read More

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Reducing Risk in the Game

This retailer wanted an EBR system to address revenue, margin, and stock loss plus create actionable insights. It achieved ROI in just 3 months. Read More

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Global Retailer Tallies Successes

Learn how this UK-based retailer achieved a 200+% ROI in the first year and a 15% reduction in fraud overall. Read More

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Lifting Sales Without Raising a Sweat

This retailer wanted to drive incremental sales and higher gross profit from its existing foot traffic, particularly from repeat shoppers. Read More

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Tuning in to Consumer Satisfaction

This retailer achieved a chain-wide 10%+ reduction in return rate saving millions of dollars annually. See how they did it. Read More

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Profit Protection in the Spotlight

Can a retailer optimize its return rate by reducing return loss and abuse while keeping consumer satisfaction levels high? Read More

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Slam the Door on Return Fraud

This chain offered a no-receipt-required return policy, but employees routinely extended the refund timeframe. See how the retailer regained control. Read More