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Order Claims: A Growing Source of Ecommerce Fraud

When it comes to retail consumer fraud, most ecommerce and omnichannel retailers focus primarily on preventing chargeback-related fraud. However, with the growth in online shopping, ecommerce retailers are now recognizing a type of fraud that has, quite possibly, even more impact on the bottom line. Claims fraud, a.k.a. refund fraud, can be as costly as chargebacks for some retailers. Learn how you can protect your profits.

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