The Archive
Here’s what you missed.
Issue 9:
How 10 investigators cover 11K locations and close 3–4 cases each, every week
An 11,000-location quickserve chain tripled investigator productivity by detecting fraud signatures instead of high volume.
Issue 8:
The agentic commerce return your system isn’t ready for
Your return policy is already being read at scale by AI tools. Vishal Patel on what that costs and which exec needs to own the answer
Issue 7:
For AP leaders tired of losing the budget conversation
A retailer AP leader on why the systems expert needs to be in budget meetings, and how to translate fraud data into margin language CFOs fund.
