The Archive
Here’s what you missed.
Issue 11:
What your last AI vendor for returns evaluation missed
Enterprise retailers are funding AI that reports on fraud instead of stopping it. Patel on what the evaluation should ask instead.
Issue 10:
Issue 9:
How 10 investigators cover 11K locations and close 3–4 cases each, every week
An 11,000-location quickserve chain tripled investigator productivity by detecting fraud signatures instead of high volume.
