Engage Insights

Engage Insights The intelligence powering smarter returns Appriss® Engage uses real-time behavioral insights to reduce and modify the returns experience without alienating good customers. With Engage Insights, retailers can move beyond surface-level reports and drill...

Incident + ORC Intelligence

Incident + ORC Intelligence Simplify organized retail crime data collection and investigation to stop ORC groups faster and minimize loss. ORC Intelligence simplifies data collection and investigation by using Generative AI and Large Language Models (LLMs) to identify...

Real-Time Protection from In-Store Return Fraud and Abuse

Real-Time Protection from In-Store Return Fraud and Abuse Engage In-Store Return Authorization No matter where your customers shop—online or in-store—Appriss Retail is there to stop fraud and abuse in its tracks. Our omnichannel return and claim authorization...

Engage Online Return and Claim Authorization

Online Return and Claim Authorization Fraudulent return and claim abusers don’t stop at the store—they target websites and call centers too. Appriss Retail protects every channel, validating claims like ‘item not received’ or ‘item damaged’ to...