by lnienaber | Mar 21, 2025
The Total Retail Loss Playbook: A 6-Step Guide to Cutting Waste, Combating Fraud & Driving Operational Excellence In some industries, up to 80% of retail loss comes from more than just theft. Are you addressing all the causes? Most retailers focus on shrink and theft,...
by lnienaber | Dec 30, 2024
2024 Consumer Returns in the Retail Industry Report Did you know that 15% of your returns and claims are fraudulent? Published by Appriss Retail and Deloitte, this annual customer returns report provides a deep dive into the state of returns in 2024. It highlights the...
by lnienaber | Sep 27, 2024
How Important Are Returns to Customers? Returns are inevitable, but are your strategies working? New research from Appriss and Retail Dive reveals that while 83% of companies have tightened return policies to reduce returns, and 84% to combat fraud, these changes...
by Stephen May | May 29, 2024
2024 Claims and Appeasements Report Claims and customer appeasements fraud presents a significant challenge to retailer profitability. As online transactions surge, identifying fraudulent activities becomes challenging. “Bad actors” exploit this complexity, causing...
by Stephen May | Jan 3, 2024
2023 Consumer Returns in the Retail Industry Report Check out the NEW 2024 Consumer Returns in the Retail Industry report here! This annual report, published by NRF and Appriss Retail, offers valuable insights into the overall state of returns in a range of retail...
