by Stephen May | May 29, 2024
2024 Claims and Appeasements Report Claims and appeasements fraud presents a significant challenge to retailer profitability. As online transactions surge, identifying fraudulent activities becomes challenging. “Bad actors” exploit this complexity, causing substantial...
by Stephen May | Jan 3, 2024
2023 Consumer Returns in the Retail Industry Report This annual report, published by NRF and Appriss Retail, offers valuable insights into the overall state of returns in a range of retail categories, including the most common examples of return fraud experienced in...
by Stephen May | Oct 11, 2023
National Retail Security Survey Report Get essential insights into the state of retail crime, including organized retail crime, and retailers’ loss prevention and asset protection strategies. In 2022, the retail landscape was nothing short of a rollercoaster,...
by Stephen May | Oct 12, 2022
2022 State of the Industry: Returns as an Engagement Strategy Returns can no longer be considered “just a cost of doing business.” Advances in machine learning and artificial intelligence-powered technology offer retailers options to customize returns policies and...
