by lnienaber | Sep 3, 2024
Enhancing Retail Security: Combating ORC with Advanced Consumer Linking Retail crime poses a significant challenge for retailers, costing over $112 billion annually. Organized Retail Crime (ORC) is a major factor, impacting store safety and eroding customer trust. Our...
by Stephen May | Jun 25, 2024
The Other Side of Shrink: Managing Poor Inventory Record Accuracy Percentages When inventory is inaccurate, it can impact: Customer satisfaction Employee efficiency Retail shrink Download the whitepaper and learn how your loss prevention and store operations teams can...
by Stephen May | Apr 4, 2024
Navigating the Nuances: Understanding Consumer Behavior for Effective Fraud Prevention and Profit Protection In today’s retail landscape, fraud is pervasive and increasingly sophisticated, posing challenges, especially with online shopping. Our study challenges...
by Stephen May | Sep 24, 2023
Why a Rule-Based Return Policy Hurts Your Best Customers and Bottom Line Rule-Based Return Policy vs. AI Model-Driven Return AuthorizationThe retail industry is thriving due to ecommerce and omnichannel sales, yet returns and fraud present challenges. Returns surged...
by Stephen May | Jul 29, 2022
Order Claims and Retail Appeasements: A Growing Source of Ecommerce Fraud When it comes to retail consumer fraud, most ecommerce and omnichannel retailers focus primarily on preventing chargeback-related fraud. However, with the growth in online shopping, ecommerce...