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Make returns faster and simpler with end-to-end fraud protection
Retailers are under mounting pressure from fragmented customer journeys and a surge in returns fraud. With 15% of returns and claims being fraudulent, the industry faces an astounding $103 billion in losses each year. As bad actors exploit weaknesses across online, in-store, and omnichannel operations, combating returns fraud and abuse has become a critical priority.
Appriss Retail and Optoro have come together to provide a comprehensive solution, combining data-driven fraud protection and advanced returns management. Together, they deliver 360° coverage for fraud prevention, improving profitability while ensuring frictionless customer experiences.
Ready to streamline your returns and get end-to-end fraud prevention coverage?
Better together

Clear, data-driven decisions in real-time

Improved profit margins

Seamless omnichannel customer experience
How it works

Comprehensive coverage for returns fraud and abuse
Appriss Retail leverages AI-powered analytics to detect fraud early by integrating purchase and return data, uncovering patterns of suspicious behavior. Meanwhile, Optoro’s returns management software ensures a seamless returns process, from initiation to resale. Together, these solutions form a powerful, unified approach to preventing abuse, rewarding loyal customers, and safeguarding profits- — delivering up to a 10X return on investment for retailers.
Smarter risk recognition across channels
Drawing on data from billions of retail transactions, Appriss Retail and Optoro identify hidden patterns—from fraudulent claims to abusive return behaviors. The outcome? Smarter decision-making fueled by machine learning and actionable insights across both online and in-store transactions.
Actionable and automated intelligence
Streamlines the customer journey by reducing friction for loyal shoppers, preventing fraud and abuse, and enhancing profitability while building stronger loyalty.