End-to-end fraud & abuse prevention for every Shopify channel.

Shopify has partnered with Appriss Retail to offer two powerful, AI-driven apps designed to help stop return fraud and abuse and uncover the root causes of shrink. Available directly in the Shopify App Store, these solutions deliver real-time decisioning, exception analytics, and insights to help merchants protect margins, improve customer experience, and simplify operations. Trusted by 60+ of the top 100 U.S. merchants, Appriss protects 40% of all U.S. omnichannel transactions.

Reduce returns and claims for Shopify merchants

Shopify merchants are facing increasing challenges from returns fraud and claims abuse. False item-not-received (INR) claims, serial returns, excessive bracketing, and policy abuse threaten already-thin margins and strain operations. It’s an estimated $103 billion issue—and growing.

To combat this, Shopify has partnered with Appriss Retail to integrate real-time fraud and abuse prevention directly into the Shopify platform.

Appriss® Engage uses AI, behavioral analytics, and its identity engine to flag abusive patterns in real-time, before a refund is issued. This helps stop fraud and abuse while preserving the experience for your best customers, leading to instant cash flow improvements and happier shoppers.

Key benefits:

• Protect Your Margins: Helps stop refund fraud and abuse with intelligent real-time decisioning based on shoppers’ history and behavior.
• Enhance the Customer Experience: Apply fair and consistent recommendations that reward good customers while stopping fraud and abuse.
• Seamless Shopify Integration: Quick setup with your Shopify POS and commerce environment—no heavy lifting required.

8-12% reduction in returns

5% reduction in claims

Loss prevention and exception-based reporting for Shopify merchants

Uncover the root causes of retail shrink. Detect internal fraud. Act fast—before losses escalate.  

Appriss® Secure, now available as an official Shopify partner app, delivers AI-driven Exception Analytics to help reveal the patterns behind loss. Secure helps merchants detect theft, policy violations, and inefficiencies hidden in everyday operations before it impacts the bottom line.  

Retailers face growing challenges and fewer resources. Secure helps you work smarter by analyzing associate behavior, inventory movement, and transaction patterns to surface risks tied to people, products, places, or processes. The result: faster insights, confident decisions, and a more streamlined loss prevention strategy. 

Key benefits:

• Proactive Protection: Identify issues early through actionable alerts — helping reduce losses and enhance process compliance through focused coaching.
• End-to-End Visibility: Understand what’s driving retail shrink1 and sales reducing activities with associate, SKU-level and store-level insights.
• Seamless Shopify Integration: Quick setup with your Shopify POS and commerce environment—no heavy lifting required.

10% lower shrink

13% lower promo expense