After the “Buy” Button: Attacking Omnichannel Risk

older man with glasses and neatly trimmed beard opens a package in his kitchen

Heather Bolling of The Home Depot shared her success in mitigating online returns fraud and protecting margin in the Big Ideas session “After the Buy Button: Attacking Omnichannel Risk.” Recorded at NRF Protect 2022, this session was co-presented with Appriss Retail.