by Stephen May | Jan 4, 2024
Across industries, the winds blowing around artificial intelligence (AI) could slow down in 2024. There will be less talk about AI and more implementation as companies settle into adoption. Similarly, the rise of omnichannel shopping and organized retail crime (ORC)...
by Stephen May | Dec 7, 2023
Theft and fraud are on the rise and as a result, businesses are investing in the latest and greatest ways to reduce this unnecessary shrink. For many, camera-based fraud prevention like CCTV was the first step. And now, these retailers have incorporated visual AI into...
by Stephen May | Nov 16, 2023
The advent of artificial intelligence (AI) solutions over the last few years and the burgeoning use of generative AI, in particular, is revolutionizing retail. From the supply chain to consumer-facing chatbots, AI has emerged as a catalyst for online retail and...
by Stephen May | Aug 24, 2023
As shoppers become more digitally savvy, many are starting to question how retailers are collecting and using their personal information. Despite these concerns, rising rates of omnichannel returns fraud means this data is more important than ever for retailers. As...
by Stephen May | Jul 6, 2023
In today’s rapidly evolving retail landscape, staying ahead of the competition requires embracing innovative technologies that can drive growth, enhance customer experiences, and optimize operations. One such technology that has captured the world’s attention is...