by Stephen May | Jan 4, 2024
Across industries, the winds blowing around artificial intelligence (AI) could slow down in 2024. There will be less talk about AI and more implementation as companies settle into adoption. Similarly, the rise of omnichannel shopping and organized retail crime (ORC)...
by Stephen May | Dec 21, 2023
Crime, the economy, and artificial intelligence (AI) all weighed heavily on retail and loss prevention this year, and those trends will play a role in the coming year. But, retailers are up for the challenge. Consider comments by Target CEO Brian Cornell, who said...
by Stephen May | Nov 16, 2023
The advent of artificial intelligence (AI) solutions over the last few years and the burgeoning use of generative AI, in particular, is revolutionizing retail. From the supply chain to consumer-facing chatbots, AI has emerged as a catalyst for online retail and...
by Stephen May | Jul 6, 2023
In today’s rapidly evolving retail landscape, staying ahead of the competition requires embracing innovative technologies that can drive growth, enhance customer experiences, and optimize operations. One such technology that has captured the world’s attention is...
by Stephen May | Mar 17, 2022
Overview “Sell to your consumers wherever they want to shop” was the philosophy behind much of the current expansion in retail. Store and ecommerce channels were designed to make buying easy. Receiving and processing returned merchandise, however, was a...
