Is Your BORIS/BOPIS a Win-Win? | Part Two

In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services will take place. Additionally, we explored how BORIS transactions can be handled, as well as the store and...

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Is Your BORIS/BOPIS a Win-Win? | Part One

The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or offering services, they have expanded into much more: a hub for online pickups and returns, a place for consumers to...

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Ways to Protect Profits—and the Customer Experience—with AI

Consumer spending drives 70 percent of the U. S. economic growth according to a recent article in The Balance, making every fluctuation in retail sales important to a myriad of businesses. Manufacturers, suppliers and logistics companies, as well as all the industries that support them benefit from...

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How Retailers Moved from Rules to Artificial Intelligence

Artificial Intelligence (AI) is a broad category that includes several different types of analysis or methods of creating a system in which the program makes a decision based on the available information. Self driving cars are a glamorous example of a system that collects data from its environment,...

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