by Stephen May | Mar 21, 2022
As a retailer, you know that the cost of returns is much more than the loss of a sale. Returns and return fraud have a cascading effect on your business’ revenue and profit. The National Retail Federation has compiled returns data for 2022 in a comprehensive report,...
by Stephen May | Jan 27, 2022
In the past 24 months, you have experienced multiple operational pivots and changes within your retail store. With each shift, you have worked diligently to provide a positive customer experience while remaining as profitable as possible. If you’re like many...
by Stephen May | Nov 15, 2021
From a financial perspective, every holiday season has its own twist – but two things are a given: retail yearly profits depend on solid holiday season sales, and consumers will be returning items after the holidays. According to the National Retail Federation (NRF),...