by Stephen May | Jun 6, 2024
Organized retail crime (ORC) is a nationwide plague that, as part of retail crime as a whole, has grown into a 1 billion problem for retailers. In the past, the loss of product was outweighed by the cost of increasing security; therefore, suspected ORC went unreported...
by Stephen May | May 16, 2024
Across the retail industry, shrink rose from $93.9 billion in 2021 to $112 billion in 2022. Identifying and addressing the underlying causes of shrink presents challenges due to its multifaceted nature. Factors such as theft, fraud, errors, and damaged goods all play...
by Stephen May | May 2, 2024
Approximately 10% of claims and appeasements are fraudulent, resulting in retailers losing $2.1 to $4.2 billion annually in revenue due to order adjustments. As ecommerce becomes the primary purchasing channel, these losses are expected to rise. Retailers must...
