fraud detection

Cracking the Holiday Cash-Back Scam with Analytics

How does a soft drink purchase cost a retailer hundreds? It could be happening in your stores right now if you offer cash back with a debit card purchase. We are seeing a particular cash-back scam circulate, and it is something that crops up this time of year as the holiday shopping frenzy kicks...

COVID and Employee Fraud: What to Expect for the Remainder of 2020

Internal loss numbers have remained steady the past few years, according to findings from the 2020 National Retail Security Survey. However, due to many factors brought on by COVID-19, all signs point toward an increase in employee fraud for the rest of the year. Here is what you can expect to see...

#RetailRecovery and External Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Learn how to protect your stores and profits during the expected uptick in shoplifting and other external theft.

#RetailRecovery and Internal Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Know what to expect when it comes to employee theft, fraud and internal errors and how you can protect your stores and profit.

#RetailRecovery and Consumer Returns

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Know what to expect from consumer returns and how you can protect your stores and profit.

Risks Caused by Seasonal Workers

A retailer’s success during peak shopping seasons depends on hiring temporary workers. The seasonal work attracts many types, including college students, retirees, individuals who have been out of the workforce, and even full-time workers looking for some extra money. Unfortunately, it may also...

On Santa’s Naughty List: The 6 Forms of Fraudulent Holiday Returns

The holiday season is a profitable time for retailers, with plenty of well-intentioned consumers scouring shelves in-store, or scrolling through product pages online, to find the perfect gifts for their loved ones. Returns are to be expected: A recent report found that 20 percent of all returns take...

It’s Time to Refresh Your Perspective

You have probably asked a vendor to explain how to use a solution feature. When was the last time you called customer service for a new perspective, a fresh approach to your process? Many clients call on Appriss Retail Client Services and technical sales engineers for a different perspective on how...

Is Your BORIS/BOPIS a Win-Win? | Part Two

In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services will take place. Additionally, we explored how BORIS transactions can be handled, as well as the store and...

Is Your BORIS/BOPIS a Win-Win? | Part One

The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or offering services, they have expanded into much more: a hub for online pickups and returns, a place for consumers to...