by Charlotte Yatsko | Nov 7, 2024
Gift card fraud is so ubiquitous today that Maryland recently passed sweeping legislation to help combat this multi-million-dollar (potentially billion-dollar) scam. So why is gift card fraud on the rise? There are two main reasons: Gift card fraud is so rampant...
by Charlotte Yatsko | Oct 17, 2024
The holiday season brings a surge in sales and excitement for retailers, but it also presents unique challenges, particularly with returns. Increased holiday returns can strain employee resources and cut into profits, as retailers face the risk of return fraud and...
by Stephen May | Jun 20, 2024
Fraud in the retail industry is a growing concern, in part because bad actors have become increasingly sophisticated. In the era of online shopping, fraud can occur at any stage of the customer journey, making it difficult for retailers to protect their profits....
by Stephen May | Mar 7, 2024
Imagine shopping online, picking out a product that seems perfect, only to receive it and find it’s not quite what you expected. The thought of going through the hassle of returning it might be enough to make you sigh in frustration. But what if, instead of...
by Stephen May | Oct 5, 2023
To help retailers avoid fraudulent returns this holiday season, we’ve made it a point to keep an eye out for who’s on Santa’s naughty list and what they’re up to. But what about the nice list? Hard-working associates, loss-prevention professionals, and seasonal...