by Stephen May | Apr 18, 2024
Organized retail crime (ORC) is often more sophisticated than it looks. Yes, there are smash-and-grab cases with crime groups brazenly breaking into stores to steal merchandise. But there are also other scenarios to combat, like: Ecommerce fraud and abuse — Fraudsters...
by Stephen May | Feb 15, 2024
Fraud and abuse in retail returns continue to rise at a concerning pace, according to the annual 2023 Consumer Returns in the Retail Industry Report from NRF and Appriss Retail. Case in point: Fraud and abuse accounted for nearly 14% of total retail returns in 2023,...
by Stephen May | Jun 15, 2023
Return fraud poses a significant challenge for retailers, impacting their profitability and operations. As customers take advantage of lenient return policies, dishonest individuals engage in various fraudulent activities. Understanding the different types of return...
