by Charlotte Yatsko | Oct 17, 2024
The holiday season brings a surge in sales and excitement for retailers, but it also presents unique challenges, particularly with returns. Increased holiday returns can strain employee resources and cut into profits, as retailers face the risk of return fraud and...
by Stephen May | Apr 18, 2024
Organized retail crime (ORC) is often more sophisticated than it looks. Yes, there are smash-and-grab cases with crime groups brazenly breaking into stores to steal merchandise. But there are also other scenarios to combat, like: Ecommerce fraud and abuse — Fraudsters...
by Stephen May | Feb 15, 2024
Fraud and abuse in retail returns continue to rise at a concerning pace, according to the annual 2023 Consumer Returns in the Retail Industry Report from NRF and Appriss Retail. Case in point: Fraud and abuse accounted for nearly 14% of total retail returns in 2023,...
by Stephen May | Jun 15, 2023
Return fraud poses a significant challenge for retailers, impacting their profitability and operations. As customers take advantage of lenient return policies, dishonest individuals engage in various fraudulent activities. Understanding the different types of return...
