by Stephen May | Apr 4, 2024
Quantifying retail return rates may seem like simple math—add the number of return transactions and divide that negative number into net sales. However, this method doesn’t account for exchanges, refunds, restocking fees, employee time, and potential damage to goods....
by Stephen May | Feb 1, 2024
Walk the aisles of any brick-and-mortar store or scroll the pages of ecommerce platforms, and it’s clear that the very foundations of retail shopping are shifting. Appriss Retail, armed with insights from more than 60 of the top 100 retailers, narrowed in on seven...
by Stephen May | Jul 20, 2023
Return rates have long been a topic of discussion in the retail industry, but their importance has increased in today’s dynamic market. As customer expectations continue to evolve and competition becomes fiercer, retailers must understand the significance of...
