by Stephen May | Jun 20, 2024
Fraud in the retail industry is a growing concern, in part because bad actors have become increasingly sophisticated. In the era of online shopping, fraud can occur at any stage of the customer journey, making it difficult for retailers to protect their profits....
by Stephen May | Mar 7, 2024
Imagine shopping online, picking out a product that seems perfect, only to receive it and find it’s not quite what you expected. The thought of going through the hassle of returning it might be enough to make you sigh in frustration. But what if, instead of...
by Stephen May | Oct 19, 2023
The holiday season isn’t over until that final post-holiday return rings through. For as much joy and revenue as the holiday season brings to the retail industry, the post-holiday return season can present several challenges. Return fraud, diminishing holiday sales,...
by Stephen May | Jul 20, 2023
Return rates have long been a topic of discussion in the retail industry, but their importance has increased in today’s dynamic market. As customer expectations continue to evolve and competition becomes fiercer, retailers must understand the significance of...
by Stephen May | Jun 15, 2023
Return fraud poses a significant challenge for retailers, impacting their profitability and operations. As customers take advantage of lenient return policies, dishonest individuals engage in various fraudulent activities. Understanding the different types of return...
