by Stephen May | Jan 4, 2024
Across industries, the winds blowing around artificial intelligence (AI) could slow down in 2024. There will be less talk about AI and more implementation as companies settle into adoption. Similarly, the rise of omnichannel shopping and organized retail crime (ORC)...
by Stephen May | Aug 24, 2023
As shoppers become more digitally savvy, many are starting to question how retailers are collecting and using their personal information. Despite these concerns, rising rates of omnichannel returns fraud means this data is more important than ever for retailers. As...
by Stephen May | Nov 1, 2021
How can a candy bar purchase cost a retailer hundreds? It could be happening in your stores right now if you offer cash back with a debit card purchase. A particular cash-back scam crops up this time of year as the holiday shopping frenzy kicks into high gear. It...
by Stephen May | Dec 14, 2020
How does a soft drink purchase cost a retailer hundreds? It could be happening in your stores right now if you offer cash back with a debit card purchase. We are seeing a particular cash-back scam circulate, and it is something that crops up this time of year as the...