#RetailRecovery and External Loss

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Learn how to protect your stores and profits during the expected uptick in shoplifting and other external theft.

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#RetailRecovery and Consumer Returns

As retailers begin to re-open stores during the COVID-19 pandemic, every aspect of brick-and-mortar retail will need to be re-examined. Know what to expect from consumer returns and how you can protect your stores and profit.

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Risks Caused by Seasonal Workers

A retailer’s success during peak shopping seasons depends on hiring temporary workers. The seasonal work attracts many types, including college students, retirees, individuals who have been out of the workforce, and even full-time workers looking for some extra money. Unfortunately, it may also...

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On Santa’s Naughty List: The 6 Forms of Fraudulent Holiday Returns

The holiday season is a profitable time for retailers, with plenty of well-intentioned consumers scouring shelves in-store, or scrolling through product pages online, to find the perfect gifts for their loved ones. Returns are to be expected: A recent report found that 20 percent of all returns take...

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Is Your BORIS/BOPIS a Win-Win? | Part Two

In the first part of this series, we covered the many options there are when it comes to deciding how your Buy-Online-Pickup-In-Store (BOPIS) and Buy-Online-Return-In-Store (BORIS) services will take place. Additionally, we explored how BORIS transactions can be handled, as well as the store and...

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Is Your BORIS/BOPIS a Win-Win? | Part One

The new frontier of omnichannel retail has proved to be an exciting and challenging time. Instead of brick-and-mortar stores only serving their original purpose of selling goods or offering services, they have expanded into much more: a hub for online pickups and returns, a place for consumers to...

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