by Charlotte Yatsko | Jun 17, 2025
This blog was first published in May 2023 and has been updated for accuracy on June 17, 2025. Today’s consumers increasingly favor cashless payment options like credit and debit cards, as well as digital services such as Venmo, Zelle, PayPal, and Apple Pay. However,...
by Charlotte Yatsko | Jun 5, 2025
RFID is a technology that came into existence towards the end of World War II. Radio-frequency identification, or RFID, leverages electromagnetic fields to identify and track tags attached to objects. Though RFID in retail technologies have existed for 40+ years, RFID...
by Charlotte Yatsko | May 15, 2025
The impact of retail returns on profitability continues to pose a challenge for retailers. In 2024 alone, consumers returned $685 billion worth of products —13.21% of total retail sales—with $103 billion in lost revenue tied directly to return and claims fraud in...
by Stephen May | Apr 28, 2025
This blog was first published in April 2024 and has been updated for accuracy on April 28, 2025. Calculating retail return rates might seem straightforward: simply total the number of returns and divide by net sales. However, this basic formula overlooks key factors...
by Charlotte Yatsko | Apr 17, 2025
Total retail loss recognizes that loss happens across the entire retail business — from internal and external theft and organized retail crime (ORC), to inventory errors and operational missteps. Total retail loss prevention is about understanding the inconsistencies...
by Charlotte Yatsko | Apr 3, 2025
As ecommerce continues to thrive, customers increasingly expect seamless, often free, returns. While retailers prioritize convenient, complimentary returns to attract customers, the normalization of simple returns has significant environmental consequences, and the...
