by Kristen Altamura | Sep 4, 2025
While the battle against fraudulent returns and claims is a well-studied adversary in today’s retail environment, with fraudulent returns and claims representing a $103+ billion annual loss, retail finance organizations still tend to view return and claims fraud as...
by Kristen Altamura | Aug 21, 2025
Returns are a fundamental aspect of the retail lifecycle, but they pose significant challenges for retailers. Not only do returns erode profits, but they also present a considerable risk to balancing customer loyalty alongside an increase in the potential for consumer...
by Kristen Altamura | Aug 7, 2025
Understanding the unique risks of luxury retail loss prevention Luxury retail stands apart from other retail sectors. Not only in price point, but in customer expectations, inventory dynamics, and brand perception. Luxury retailers serve clientele who expect...
by Kristen Altamura | Jul 10, 2025
What is phantom inventory? Phantom inventory is defined as inventory that appears available in your inventory system but does not physically exist. Phantom inventory is an inventory inaccuracy or inventory discrepancy in a retailer’s physical stock levels,...
by Kristen Altamura | Jun 17, 2025
This blog was first published in May 2023 and has been updated for accuracy on June 17, 2025. Today’s consumers increasingly favor cashless payment options like credit and debit cards, as well as digital services such as Venmo, Zelle, PayPal, and Apple Pay. However,...
by Kristen Altamura | Jun 5, 2025
RFID is a technology that came into existence towards the end of World War II. Radio-frequency identification, or RFID, leverages electromagnetic fields to identify and track tags attached to objects. Though RFID in retail technologies have existed for 40+ years, RFID...
