by Stephen May | Mar 10, 2025
This blog was first published in June 2023 and has been updated for accuracy on March 10, 2025. Return fraud and abuse poses a significant challenge for retailers, impacting their profitability and operations. While customers take advantage of lenient return policies,...
by Charlotte Yatsko | Mar 6, 2025
Generative AI is a type of artificial intelligence that can quickly create new content, such as images, videos, text, and music, from existing data. An example of this is generative AI assisting MIT scientists in a DNA sequencing task that typically took days, but...
by Charlotte Yatsko | Feb 20, 2025
The current state of convenience stores Convenience stores are evolving beyond fuel and snacks, becoming key players in food service and retail. As this rapid expansion continues, many C-stores face growing challenges in loss prevention, requiring modern solutions to...
by Charlotte Yatsko | Feb 6, 2025
Retailers face growing challenges in providing consumers with seamless merchandise return options as the process becomes increasingly complex and costly. According to a research collaboration between Appriss Retail and Deloitte, consumers returned $685 billion worth...
by Charlotte Yatsko | Jan 23, 2025
Retail incident reporting is the foundation for providing a safe, predictable, and profitable retail experience. It is a vital tool for understanding why things go wrong. Retail incident reporting is the cornerstone for loss prevention organizations when executed...
by Charlotte Yatsko | Jan 9, 2025
As we step into 2025, it’s clear that retailers are coming off a year filled with evolving challenges. Organized retail crime (ORC), return and claims fraud, and rising operational costs remained front and center in 2024. Technology, particularly AI and automation,...
