by Charlotte Yatsko | Dec 5, 2024
Organized retail theft (ORT) preys on retailers of all sizes. From retailers with thousands of locations to something as small as an Irvine, CA, family-owned jewelry store. While retail theft can be as simple as a teen shoplifting an energy drink from a convenience...
by Charlotte Yatsko | Nov 21, 2024
Understanding the importance of retail loss prevention training Retail losses, whether through shoplifting, employee theft, administrative errors, or organized retail crime (ORC), can severely impact the financial health of any business. Effective retail loss...
by Charlotte Yatsko | Nov 7, 2024
Gift card fraud is so ubiquitous today that Maryland recently passed sweeping legislation to help combat this multi-million-dollar (potentially billion-dollar) scam. So why is gift card fraud on the rise? There are two main reasons: Gift card fraud is so rampant...
by Charlotte Yatsko | Oct 17, 2024
The holiday season brings a surge in sales and excitement for retailers, but it also presents unique challenges, particularly with returns. Increased holiday returns can strain employee resources and cut into profits, as retailers face the risk of return fraud and...
by Charlotte Yatsko | Oct 3, 2024
The current state of retail returns If consumer returns were depicted as an emoji, they’d be a rocket ship. With retailers making the consumer returns experience more frictionless, it’s no wonder that in 2023, total merchandise returns peaked at $743 billion. But it...
by Charlotte Yatsko | Sep 19, 2024
While the holiday season delivers a bounty of revenue and customer joy to retailers, it also signals the calm before the chaotic post-holiday returns storm. A calculated strategy for managing post-holiday returns is crucial for a profitable holiday season and to avoid...
