by Charlotte Yatsko | Sep 5, 2024
Businesses diligently stock shelves, meticulously manage inventory, and ensure products are consistently available for consumers. However, a silent, often unseen threat known as inventory shrinkage gradually erodes profits, posing a challenge for businesses of all...
by Stephen May | Aug 20, 2024
Inventory shrink costs retailers millions of dollars annually – in 2023 alone, shrink accounted for $142 billion in losses. Even with retailers becoming more adept at tracking the insidious operations of organized retail crime (ORC) and digitally-savvy fraudsters, the...
by Stephen May | Aug 1, 2024
Retail employee attrition is nothing new to the industry. Regrettably, in recent years, a metaphorical accelerant has been poured over the frustrations of frontline retail employees, leading to job changes, transitioning to other careers, or exiting the workforce...
by Stephen May | Jul 18, 2024
Self-checkout may seem like the latest and greatest technology to hit retail floors in the 21st century, however, the mushrooming challenges of self-checkout shrink have retailers like Target and Walmart reconsidering its use, either removing it entirely from certain...
by Stephen May | Jul 1, 2024
If you still consider returns simply a cost of doing business, it’s time to rethink your strategy—particularly for returns from your ecommerce sales. Returns that don’t offer a retail incentive beyond a refund are a forgotten consumer convenience that does...
by Stephen May | Jun 20, 2024
Fraud in the retail industry is a growing concern, in part because bad actors have become increasingly sophisticated. In the era of online shopping, fraud can occur at any stage of the customer journey, making it difficult for retailers to protect their profits....
