by Stephen May | Nov 6, 2025
This blog was first published on August 1, 2024, and has been updated for accuracy on November 6, 2025. Retail turnover isn’t new, but in 2025, it’s reaching critical levels. With over 15.6 million retail employees on U.S. payrolls as of March 2025, the challenge of...
by Charlotte Yatsko | Oct 23, 2025
This blog was originally published on October 17, 2024, and has been updated on October 23, 2025. The holiday season delivers a welcome boost in sales, but it also brings a surge of returns that can quickly turn into a challenge. Post-holiday returns strain staff,...
by Charlotte Yatsko | Oct 9, 2025
The rapid rise of organized retail crime Organized retail crime (ORC) poses significant challenges for retailers of all types and sizes. ORC refers to a coordinated effort by a network of criminals aimed at stealing merchandise or defrauding retailers through weak or...
by Charlotte Yatsko | Sep 23, 2025
Retail is evolving—and so are the challenges that come with it. From rising shrink to increasingly complex return behaviors, today’s retail leaders need more than just tools. They need intelligence, agility, and community. That’s exactly what our Irvine Roadshow...
by Charlotte Yatsko | Sep 18, 2025
This blog was first published on November 7, 2024, and has been updated for accuracy on September 18, 2025. From store shelves to checkout lines, gift card fraud has quietly become a major headache for both retailers and consumers. The rise of gift card fraud has...
by Charlotte Yatsko | Sep 4, 2025
While the battle against fraudulent returns and claims is a well-studied adversary in today’s retail environment, with fraudulent returns and claims representing a $103+ billion annual loss, retail finance organizations still tend to view return and claims fraud as...