by Charlotte Yatsko | Apr 17, 2025
Total retail loss recognizes that loss happens across the entire retail business — from internal and external theft and organized retail crime (ORC), to inventory errors and operational missteps. Total retail loss prevention is about understanding the inconsistencies...
by Charlotte Yatsko | Apr 3, 2025
As ecommerce continues to thrive, customers increasingly expect seamless, often free, returns. While retailers prioritize convenient, complimentary returns to attract customers, the normalization of simple returns has significant environmental consequences, and the...
by Stephen May | Mar 10, 2025
This blog was first published in June 2023 and has been updated for accuracy on March 10, 2025. Return fraud and abuse poses a significant challenge for retailers, impacting their profitability and operations. While customers take advantage of lenient return policies,...
by Charlotte Yatsko | Mar 6, 2025
Generative AI is a type of artificial intelligence that can quickly create new content, such as images, videos, text, and music, from existing data. An example of this is generative AI assisting MIT scientists in a DNA sequencing task that typically took days, but...
by Charlotte Yatsko | Feb 20, 2025
The current state of convenience stores Convenience stores are evolving beyond fuel and snacks, becoming key players in food service and retail. As this rapid expansion continues, many C-stores face growing challenges in loss prevention, requiring modern solutions to...
by Charlotte Yatsko | Feb 6, 2025
Retailers face growing challenges in providing consumers with seamless merchandise return options as the process becomes increasingly complex and costly. According to a research collaboration between Appriss Retail and Deloitte, consumers returned $685 billion worth...