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Breaking the “Receipts Equal Safe” Assumption: Executive Education for Fraud Prevention

by Kristen Altamura | Apr 1, 2026

Software can flag fraud, but only people can change how departments work. A veteran asset protection manager at a large retailer spent years managing returns fraud and financial fraud initiatives across 2,000+ stores. During that time, they discovered that the biggest...

The Loss Prevention Leader’s Guide to Becoming a Profit Protection Partner

by Kristen Altamura | Mar 11, 2026

Position your teams as executive advisors by transforming investigation data into organizational intelligence. “Our people don’t steal.” That was the culture that a veteran loss prevention executive walked into when joining a global quickserve retailer. This expert...

From Cost Center to Revenue Protection: Building the CFO-Level Business Case

by Kristen Altamura | Jan 29, 2026

CFOs approve larger budgets when loss prevention shifts from departmental shrink metrics to organization-wide revenue protection.   Pedro Ramos managed $2.5B in supermarket operations during his 23-year tenure as Assistant Vice President of Loss Prevention at...

Boost Cashier Performance in Retail with Targeted Cashier Coaching

by Stephen May | Nov 6, 2025

This blog was first published on August 1, 2024, and has been updated for accuracy on November 6, 2025. Retail turnover isn’t new, but in 2025, it’s reaching critical levels. With over 15.6 million retail employees on U.S. payrolls as of March 2025, the challenge of...

How to Prevent Holiday Return Policy Abuse & Reduce Post-Holiday Returns

by Kristen Altamura | Oct 23, 2025

This blog was originally published on October 17, 2024, and has been updated on October 23, 2025. The holiday season delivers a welcome boost in sales, but it also brings a surge of returns that can quickly turn into a challenge. Post-holiday returns strain staff,...

Returns and Claims: Organized Retail Crime’s New Favorite Loophole

by Kristen Altamura | Oct 9, 2025

The rapid rise of organized retail crime Organized retail crime (ORC) poses significant challenges for retailers of all types and sizes. ORC refers to a coordinated effort by a network of criminals aimed at stealing merchandise or defrauding retailers through weak or...
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