Total Retail Loss: Focusing on Revenue Loss Beyond Shrink

Total retail loss recognizes that loss happens across the entire retail business — from internal and external theft and organized retail crime (ORC), to inventory errors and operational missteps. Total retail loss prevention is about understanding the inconsistencies...

8 Types of Return Fraud & Abuse Every Retailer Should Know

This blog was first published in June 2023 and has been updated for accuracy on March 10, 2025. Return fraud and abuse poses a significant challenge for retailers, impacting their profitability and operations. While customers take advantage of lenient return policies,...

Generative AI Loss Prevention Tools Are Changing Retail

Generative AI is a type of artificial intelligence that can quickly create new content, such as images, videos, text, and music, from existing data. An example of this is generative AI assisting MIT scientists in a DNA sequencing task that typically took days, but...