by Charlotte Yatsko | Nov 7, 2024
Gift card fraud is so ubiquitous today that Maryland recently passed sweeping legislation to help combat this multi-million-dollar (potentially billion-dollar) scam. So why is gift card fraud on the rise? There are two main reasons: Gift card fraud is so rampant...
by Charlotte Yatsko | Oct 17, 2024
The holiday season brings a surge in sales and excitement for retailers, but it also presents unique challenges, particularly with returns. Increased holiday returns can strain employee resources and cut into profits, as retailers face the risk of return fraud and...
by Charlotte Yatsko | Oct 3, 2024
The current state of retail returns If consumer returns were depicted as an emoji, they’d be a rocket ship. With retailers making the consumer returns experience more frictionless, it’s no wonder that in 2023, total merchandise returns peaked at $743 billion. But it...
by Charlotte Yatsko | Sep 19, 2024
While the holiday season delivers a bounty of revenue and customer joy to retailers, it also signals the calm before the chaotic post-holiday returns storm. A calculated strategy for managing post-holiday returns is crucial for a profitable holiday season and to avoid...
by Charlotte Yatsko | Sep 5, 2024
Businesses diligently stock shelves, meticulously manage inventory, and ensure products are consistently available for consumers. However, a silent, often unseen threat known as inventory shrinkage gradually erodes profits, posing a challenge for businesses of all...
by Stephen May | Aug 20, 2024
Inventory shrink costs retailers millions of dollars annually – in 2023 alone, shrink accounted for $142 billion in losses. Even with retailers becoming more adept at tracking the insidious operations of organized retail crime (ORC) and digitally-savvy fraudsters, the...
