by Stephen May | Nov 6, 2023
Navigating the Future of Retail: Learning From the Past, Embracing the Present, and Shaping the Future Join industry veteran Jon Grander as he shares invaluable insights in this transformative keynote session from the EVOLVE 2023 Annual Conference. With over 35 years...
by Stephen May | Nov 6, 2023
Data, Data, Data: Unveiling Hidden Insight With New Data Sets | Wegman’s Customer Presentation When Wegman’s moved from Secure 3 to Secure 5 they got a big surprise. Watch them and our very own Cheryl Blake for this popular session talking about this year’s fun fraud...
by Stephen May | Nov 6, 2023
Work the Cases That Matter the Most | Starbucks Customer Presentation Learn about the data-science approach to developing and optimizing loss monitoring rules at Starbucks and see how performance is measured and monitored over time. You’ll learn how to improve...
by Stephen May | Nov 6, 2023
Using RAS Metrics to Predict Shrink | Dick’s Sporting Goods Customer Presentation Refunds, return fraud, line voids, coupon discounts and inventory losses are just a small list of challenges contributing to your overall shrink. Learn how retailers are combining two...
by Stephen May | Jan 30, 2023
Returns Are a Powerful Engagement Opportunity – One You Can’t Ignore! You can’t ignore it any longer. Returns are the last step in the customer journey, and if not handled correctly, may be the consumer’s last step with you. Instead of being a “cost of doing...
