by Stephen May | Sep 24, 2023
Why a Rule-Based Return Policy Hurts Your Best Customers and Bottom Line Rule-Based Return Policy vs. AI Model-Driven Return AuthorizationThe retail industry is thriving due to ecommerce and omnichannel sales, yet returns and fraud present challenges. Returns surged...
by Stephen May | Jul 29, 2022
Order Claims and Retail Appeasements: A Growing Source of Ecommerce Fraud When it comes to retail consumer fraud, most ecommerce and omnichannel retailers focus primarily on preventing chargeback-related fraud. However, with the growth in online shopping, ecommerce...
by Stephen May | Aug 31, 2017
Machine Learning and the Evolution of Exception Reporting Learn how today’s AI evolved from rules and queries to predictive models and machine learning, helping reduce retail shrink and loss. In this whitepaper, you’ll discover: An overview of artificial intelligence...
